Read this answer in context 👍 0 All Replies (7)New updates are being added at the bottom of this story……. back up your profiles (see above) then try a clean reinstall.see Troubleshoot and diagnose Firefox problems_8-make-a-new-profile.No need to make changes in the options dialogue window, just click on continue use firefox in Diagnose Firefox issues using Troubleshoot Mode.return the profile settings to their standard privileges.Try the following in this order, testing after each stage and Back up and restore information in Firefox profilesĪ potential problem is that you may have tried to restore from a Windows backup, they do not always work, and may need another clean re-install, but note do NOT delete the profile it is the program files that may need deleting.
(For instance are you using a disk image of the hdd prior to it being wiped, does that have the old profile on it) this suggestion is made because some of that information is likely to be useful, but is being put at risk of being deleted or overwritten. You should not make the profile read only, that will cause problems, for instance you will not be able to change settings or add bookmarks.īefore you go any further try to make a copy of the current profile including the sub folders and files, and any accessible previous profile. You are in the right area, this is the support forum. They're also on my other computer, and it works fine as well. I'm positive it's not malware as I have just formatted my computer (It was doing the same thing for a while last time I formatted as well but it somehow fixed itself) I do have Adblock and Status-4-ever installed, but those have been in my PC since before I formatted last time and have never caused a problem. I have even deleted the prefs to no avail. I set the files to 'read only' and changed my homepage, and it still went back to the default. I have tried doing a full Firefox uninstall, and deleting my profile and it's not working. If I change my Firefox homepage to another homepage (IE Google) it will save it until I close out all my Firefox windows, then it goes back to the default homepage. I have recently formatted my computer (doing a full system wipe, not just a settings wipe) and now Firefox isn't behaving.
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